How long does delivery take?
FlyBoxes are shipped via FedEx Ground. Based on the location of our facilities and your shipping address, delivery typically takes 1 to 3 business days.
A few factors can affect transit times:
Distance: The closer you are to our facility, the faster your FlyBox will arrive.
FedEx Transit Schedule: FedEx Ground is generally reliable, but delays can happen during peak periods or due to other disruptions.
Weather Delays: Unexpected weather can sometimes impact delivery. We stay in close contact with FedEx to keep things moving as smoothly as possible.
How do I track my FlyBox?
Tracking your delivery is simple and always up to date:
In the App: Open the FlyBox app and check the status bar underneath your order on the Home screen. You’ll see the latest delivery status and estimated arrival date.
On FedEx: Open your order confirmation email to find your tracking number.
What if my FlyBox is delayed?
If your FlyBox is taking longer than expected to arrive, reach out to support. Our team is here to help. If your delivery seems unusually delayed, message us through the app. One of our agents will connect directly with FedEx to gather more details about your FlyBox and provide you with the latest update.