You can view your current membership benefits anytime in the app:
Account View › FlyBox Membership
What makes FlyBox different?
FlyBox is designed to make storage simple, flexible, and transparent.
No hidden fees. No complicated terms. Just storage made easy.
You can view your current membership benefits anytime in the app:
Account View › FlyBox Membership
What’s included with every FlyBox plan?
When you store a FlyBox, your plan includes everything you need at no additional cost.
FREE use of durable FlyBoxes
Extra-large, reusable totes designed for secure storageFREE delivery to your door for new orders
FREE packing supplies, including:
Bubble wrap
Lock(s) for secure closure
Cover/topper with a pre-attached return label
All of this is included with your monthly plan.
No deposits. No handling fees. No hidden costs.
Each FlyBox plan runs on a 3-month commitment, billed monthly, with automatic renewals every 90 days unless canceled before renewal.
Starter Kits (first-time orders only)
Every new customer receives a Starter Kit based on their initial order size.
Starter Kit (1–2 FlyBoxes)
Bubble wrap
Lock(s)
Clippers
Cover/topper with return label
Complimentary welcome treat
Starter Kit (3+ FlyBoxes)
Includes everything above, plus:
9 vacuum storage bags
1 rechargeable vacuum pump
Bundle pricing: the more you store, the more you save
FlyBox offers tiered pricing based on how many FlyBoxes you store.
Number of FlyBoxes | Monthly Rate (per FlyBox) |
1–2 FlyBoxes | $20/mo |
3–5 FlyBoxes | $18/mo |
6–11 FlyBoxes | $16/mo |
12+ FlyBoxes | $15/mo |
Important
Pricing is based on the number of FlyBoxes in each order
Discounts are not cumulative across separate orders
Each FlyBox plan renews automatically every 3 months (billed monthly)
FlyBox size and capacity
FlyBoxes are available in one standard size.
External dimensions: 24″ × 20″ × 12″
Internal dimensions: approx. 22″ × 18″ × 10″ (about 18 gallons)
This size balances capacity, portability, and ease of handling.
Additional size options are actively in development.
FREE pick-ups and drop-offs
Shipping your FlyBoxes to storage is always FREE.
You can:
Schedule a FREE pick-up directly in the app, or
Drop off your FlyBoxes at supported drop-off locations within the contiguous U.S.
Weight policy
To ensure safe transit and handling:
Keep each FlyBox under 60 lbs to avoid a $15 overweight fee
FlyBoxes over 90 lbs may be refused for shipment
Pro tip: Distribute heavy items across multiple FlyBoxes to stay within limits.
Retrieval pricing
A retrieval is when you request a stored FlyBox to be delivered back to you.
Standard retrieval pricing
$15 per FlyBox
Flat-rate nationwide within the contiguous U.S.
No distance-based or mileage fees
Information for early adopters
If you were one of our early adopters, your account may include a different retrieval rate based on the plan you originally signed up for.
If this applies to your account:
Your original retrieval pricing continues to be honored
No action is required
The FlyBox app will always show the correct retrieval price before you confirm
Optional signature required delivery
For added security, you can require a signature upon delivery.
$5 per retrieval
Ensures someone signs for your FlyBox when it arrives
Ideal for apartments, multi-unit buildings, or valuable contents
You can select this option when scheduling your retrieval in the FlyBox app.
2-year price guarantee
Your FlyBox storage rate is locked in for two years from your signup date.
No surprise increases. Guaranteed.
Cancellations
FlyBox offers flexibility. You can cancel one or all FlyBoxes at any time.
Plans have a 3-month minimum commitment, billed monthly
Billing is prepaid and non-refundable once charged
You’ll receive a reminder before each renewal
To cancel:
FlyBox App › Account View › FlyBox Membership › Manage Membership
or contact us via chat, email, or SMS.
Quick summary
Feature | Details |
Plan type | 3-month commitment, billed monthly |
Monthly rate | Tiered $20 → $15 per FlyBox |
Included | FREE delivery, packing supplies, pick-ups, and drop-offs |
Retrieval fee | $15 per FlyBox (early adopters may differ) |
Overweight fee | $15 for FlyBoxes over 60 lbs |
Price guarantee | 2 years from signup |
Cancellation | Anytime before renewal |
