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FlyBox Benefits: FREE Packing, Pickups, and Peace of Mind With Every FlyBox

Explore everything included with your FlyBox plan, from FREE packing supplies and shipping to bundle pricing, retrieval options, and flexible cancellations.

Updated over 3 weeks ago

You can view your current membership benefits anytime in the app:
Account View › FlyBox Membership


What makes FlyBox different?

FlyBox is designed to make storage simple, flexible, and transparent.

No hidden fees. No complicated terms. Just storage made easy.

You can view your current membership benefits anytime in the app:
Account View › FlyBox Membership


What’s included with every FlyBox plan?

When you store a FlyBox, your plan includes everything you need at no additional cost.

  • FREE use of durable FlyBoxes
    Extra-large, reusable totes designed for secure storage

  • FREE delivery to your door for new orders

  • FREE packing supplies, including:

    • Bubble wrap

    • Lock(s) for secure closure

    • Cover/topper with a pre-attached return label

All of this is included with your monthly plan.
No deposits. No handling fees. No hidden costs.

Each FlyBox plan runs on a 3-month commitment, billed monthly, with automatic renewals every 90 days unless canceled before renewal.


Starter Kits (first-time orders only)

Every new customer receives a Starter Kit based on their initial order size.

Starter Kit (1–2 FlyBoxes)

  • Bubble wrap

  • Lock(s)

  • Clippers

  • Cover/topper with return label

  • Complimentary welcome treat

Starter Kit (3+ FlyBoxes)

Includes everything above, plus:

  • 9 vacuum storage bags

  • 1 rechargeable vacuum pump


Bundle pricing: the more you store, the more you save

FlyBox offers tiered pricing based on how many FlyBoxes you store.

Number of FlyBoxes

Monthly Rate (per FlyBox)

1–2 FlyBoxes

$20/mo

3–5 FlyBoxes

$18/mo

6–11 FlyBoxes

$16/mo

12+ FlyBoxes

$15/mo

Important

  • Pricing is based on the number of FlyBoxes in each order

  • Discounts are not cumulative across separate orders

  • Each FlyBox plan renews automatically every 3 months (billed monthly)


FlyBox size and capacity

FlyBoxes are available in one standard size.

  • External dimensions: 24″ × 20″ × 12″

  • Internal dimensions: approx. 22″ × 18″ × 10″ (about 18 gallons)

This size balances capacity, portability, and ease of handling.
Additional size options are actively in development.


FREE pick-ups and drop-offs

Shipping your FlyBoxes to storage is always FREE.

You can:

  • Schedule a FREE pick-up directly in the app, or

  • Drop off your FlyBoxes at supported drop-off locations within the contiguous U.S.


Weight policy

To ensure safe transit and handling:

  • Keep each FlyBox under 60 lbs to avoid a $15 overweight fee

  • FlyBoxes over 90 lbs may be refused for shipment

Pro tip: Distribute heavy items across multiple FlyBoxes to stay within limits.


Retrieval pricing

A retrieval is when you request a stored FlyBox to be delivered back to you.

Standard retrieval pricing

  • $15 per FlyBox

  • Flat-rate nationwide within the contiguous U.S.

  • No distance-based or mileage fees

Information for early adopters

If you were one of our early adopters, your account may include a different retrieval rate based on the plan you originally signed up for.

If this applies to your account:

  • Your original retrieval pricing continues to be honored

  • No action is required

  • The FlyBox app will always show the correct retrieval price before you confirm


Optional signature required delivery

For added security, you can require a signature upon delivery.

  • $5 per retrieval

  • Ensures someone signs for your FlyBox when it arrives

  • Ideal for apartments, multi-unit buildings, or valuable contents

You can select this option when scheduling your retrieval in the FlyBox app.


2-year price guarantee

Your FlyBox storage rate is locked in for two years from your signup date.

No surprise increases. Guaranteed.


Cancellations

FlyBox offers flexibility. You can cancel one or all FlyBoxes at any time.

  • Plans have a 3-month minimum commitment, billed monthly

  • Billing is prepaid and non-refundable once charged

  • You’ll receive a reminder before each renewal

To cancel:
FlyBox App › Account View › FlyBox Membership › Manage Membership
or contact us via chat, email, or SMS.


Quick summary

Feature

Details

Plan type

3-month commitment, billed monthly

Monthly rate

Tiered $20 → $15 per FlyBox

Included

FREE delivery, packing supplies, pick-ups, and drop-offs

Retrieval fee

$15 per FlyBox (early adopters may differ)

Overweight fee

$15 for FlyBoxes over 60 lbs

Price guarantee

2 years from signup

Cancellation

Anytime before renewal

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