Skip to main content

FAQs - FlyBox Pricing: Plans, Billing, Retrievals, and Fees

Learn how FlyBox pricing works, including monthly plans, bundle discounts, billing cycles, retrieval fees, and information for early adopters.

Updated over a month ago

What is FlyBox pricing?

FlyBox storage pricing is simple, upfront, and predictable.

  • Starting at $20 per FlyBox per month

  • 3-month plan, billed monthly with automatic 3-month renewals

  • Save more as you store more with bundle pricing:

Bundle Pricing

  • 1–2 FlyBoxes: $20/mo per FlyBox

  • 3–5 FlyBoxes: $18/mo per FlyBox

  • 6–11 FlyBoxes: $16/mo per FlyBox

  • 12 or more FlyBoxes: $15/mo per FlyBox

You only pay for the FlyBoxes you store. There are no hidden fees or surprise charges.


How does billing work?

FlyBox bills monthly, with plans renewing automatically every three months (a 90-day rolling period).

If you add a new FlyBox mid-cycle, it starts its own 3-month plan and may later be prorated to align with your existing billing cycle.

All charges are securely processed using your saved payment method.


What payment methods does FlyBox accept?

FlyBox accepts:

  • Major credit and debit cards

  • Apple Pay

  • Google Pay

  • PayPal

You can manage your payment methods directly in the FlyBox app.


Are there any shipping costs?

Most shipping with FlyBox is completely FREE.

Your plan includes:

  • FREE shipping to you for new orders, including all packing supplies

  • FREE return shipping back to storage

You only pay an additional fee when you request a FlyBox to be delivered back to you.


What is a retrieval?

A retrieval is when you request one or more of your stored FlyBoxes to be delivered back to you.

Each retrieval is handled as its own shipment and can be scheduled anytime directly in the FlyBox app.


How much does a retrieval cost?

  • Standard retrieval cost: $15 per FlyBox

  • Retrieval pricing is flat-rate nationwide within the contiguous U.S.

  • There is no distance-based pricing

Information for early adopters

If you were one of our early adopters, your account may include a different retrieval rate based on the plan you originally signed up for.

If this applies to your account:

  • Your original retrieval pricing continues to be honored

  • No action is required

  • The FlyBox app will always show the correct retrieval price before you confirm a request


Signature Required delivery (optional)

For extra security, you can require a signature upon delivery.

  • $5 per retrieval

  • Ensures someone signs for your FlyBox when it arrives

  • Ideal for apartments, multi-unit buildings, or valuable contents

You can select this option when scheduling your retrieval in the FlyBox app.


What happens if I miss a payment?

  • A $25 late fee applies after a 7-day grace period

  • If payments are missed for three consecutive months, FlyBoxes may be considered abandoned and subject to auction

Keep your payment details up to date in the app to avoid late fees or service interruptions.


Does FlyBox offer an annual payment plan?

FlyBox does not currently offer a standard annual plan.

If you’re interested in prepaying for the year, please chat with a live agent in the FlyBox app.


Are discounts or promotions available?

Yes. FlyBox occasionally offers special promotions and discounted rates.

  • Some promotions are one-time offers

  • Others continue as long as you remain eligible

You’ll always be notified before any promotion ends or changes.


Do I get a discount for storing more FlyBoxes?

Yes. The more you store, the more you save.

Bundle Pricing

  • 1–2 FlyBoxes: $20/mo per FlyBox

  • 3–5 FlyBoxes: $18/mo per FlyBox

  • 6–11 FlyBoxes: $16/mo per FlyBox

  • 12 or more FlyBoxes: $15/mo per FlyBox


Will my bundle pricing automatically update if I add more FlyBoxes?

Adding individual FlyBoxes later does not automatically change the pricing of your existing FlyBoxes.

Example 1

If your first order includes 5 FlyBoxes at $18/month per FlyBox, that rate applies to those 5 FlyBoxes for the duration of their plan.

If you later add 2 more FlyBoxes, those FlyBoxes will be billed at $20/month per FlyBox, based on the pricing available at the time of purchase.

Example 2

If you add a new bundle (for example, 6 or more FlyBoxes) in a separate order, those FlyBoxes qualify for the next bundle tier of $16/month per FlyBox.

Your original FlyBoxes keep their original pricing, and the new FlyBoxes receive the updated bundle rate.

Did this answer your question?