FlyBox Is Not a Moving Service
FlyBox doesn’t replace a moving company. We do not provide:
Same-day delivery
In-home packing or unpacking
Moving crews
Important: Before your FlyBoxes can be sent to a new address, they must first return to our secure storage facility.
Once your FlyBoxes are in storage, you can schedule a retrieval anytime through the app. FlyBox doesn’t transport items directly between homes.
Each 3-month plan includes one $10 discounted retrieval per FlyBox stored. These discounted retrievals are pooled across your account, so you can use them toward any FlyBox you choose. After you’ve used your discounted retrievals, additional retrievals are $30 each.
After you’ve used your discounted credits, additional retrievals are $30 each.
Why Customers Use FlyBox During a Move
Need secure storage between move-out and move-in
Want to retrieve some items now and keep others stored longer
Prefer to avoid truck rentals, storage units, or multiple vendors
Important to Know
Three-Month Plan: Each FlyBox runs on a 3-month plan billed monthly, which renews automatically every 90 days.
Storage-Focused: FlyBox is built for storage first — not short-haul moving.
Flexible Retrieval: When you’re ready, schedule a delivery (retrieval) to any address in the contiguous U.S.
How Relocation with FlyBox Works
1. Order FlyBoxes
Request FlyBoxes in the app.
Each FlyBox is $20 per month, billed monthly within a 3-month plan that renews automatically every 90 days unless canceled before renewal.
2. Pack at Your Pace
Pack your items securely using the provided packing materials.
Each FlyBox measures 24" × 20" × 12" and holds up to 60 lbs.
3. Schedule a Free Pickup
Use the app to schedule a free pickup.
We’ll collect your FlyBoxes and transport them to our climate-controlled, 24/7-monitored facility for secure storage.
4. Store as Long as You Need
Your storage renews automatically every 3 months under your 3-month plan, billed monthly.
Retrieve any FlyBox anytime — everything is managed in the app.
5. Deliver to Your New Address
When ready, request a retrieval in the app.
Your FlyBoxes ship from storage directly to your new address anywhere in the contiguous U.S.
Delivery is flat-rate nationwide — no distance-based pricing.
Retrieval Basics
1 discounted retrieval credit per FlyBox per quarter ($10)
Additional retrievals: $30 per FlyBox in the same quarter
Credits are pooled across your account and can be used for any FlyBox
Credits roll over and do not expire
Pickups and returns to storage are always free
Benefits During Relocation
Convenience: App-based scheduling — no truck rentals or storage visits
Security: Climate-controlled, continuously monitored facilities
Flexibility: Retrieve when you’re ready and keep the rest stored
Nationwide Delivery: Ship to any address within the contiguous U.S.
