You can view your current membership benefits anytime in the app:
Account View > FlyBox Membership
What’s Included with Every FlyBox Order
When you store a FlyBox, your subscription includes:
FREE use of FlyBoxes – Extra-large, durable totes for storing your items
FREE shipping to your door
FREE packing supplies, including:
One roll of bubble wrap
Lock(s) for secure closure
Cover/topper with a pre-attached FedEx return label
These benefits are included with each box at no additional cost beyond your storage fee. Billing is easy—quarterly, prepaid, and hassle-free.
Starter Kits (For First-Time Orders)
All first-time orders include a Starter Kit based on how many FlyBoxes you start with:
Starter Kit (1–2 FlyBoxes)
One roll of bubble wrap
Lock(s)
Clippers
FlyBox cover/topper with FedEx return label
Complimentary welcome treat
Starter Kit for 3+ FlyBoxes
Includes everything above, plus:
9 vacuum storage bags
1 rechargeable vacuum pump
20% off storage for one year when you start with 3 or more FlyBoxes
You can start with just 1 FlyBox or unlock additional tools and savings with 3 or more.
FREE FedEx Pickups and Drop-Offs
Shipping your FlyBoxes to storage is always FREE.
You can:
Schedule a FREE FedEx pickup from your home through the FlyBox app
Drop off your FlyBoxes at any of 40,000+ FedEx locations across the contiguous U.S.
Weight Policy
Keep each FlyBox under 60 lbs to avoid a $15 overweight fee (applies both to and from storage)
Boxes over 90 lbs may be refused by FedEx
Tip: Distribute heavy items across multiple FlyBoxes to stay within weight limits.
Retrieval Pricing and Credits
FlyBox offers flexible retrieval options:
Discounted Retrievals
Earn one $10 retrieval credit per FlyBox each quarter
Credits are pooled and can be used on any of your stored boxes
Standard Retrievals
After credits are used, additional retrievals are $30 per box
Optional Add-On
Add signature-required delivery for $5 per retrieval
2-Year Price Guarantee
Your FlyBox storage rate is locked in for two years from the date you sign up. No surprise price increases—guaranteed.
Cancel Anytime
FlyBox offers true flexibility with no long-term contracts.
Cancel one or all FlyBoxes anytime
Storage is billed quarterly in advance and is non-refundable
You’ll receive reminders before each billing cycle
To cancel, go to the FlyBox app > Account View > FlyBox Membership > Manage Membership, or contact one of our live agents via chat, email, or SMS.